#MeetMetter: Angela Bray, Senior Account Manager

Meet Angela Bray — Senior Account Manager at Metter Media, photography extraordinaire, and all-around rockstar. Angela joined our team in our first year and continues to astound with her incredible skills and personality. Plus, it’s always fun to let people know that she’s an incredible event planner and DJ when she’s not working at Metter. Get to know Angela in our latest staff spotlight!

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Responding to Feedback: When Negativity Fails & How To Fix It

Negative Feedback(NSFW language coming up. You’ve been warned!)

You’re a restaurant owner or chef, and a critic or customer totally throws your establishment under the bus. Or an artist, and somebody you’ve never met bashes your work. Or… you get the idea. How do you react?

It reaches you on a personal level, so you feel the urge to fire back. Right?

Just this week, a San Francisco chef did just that via a window sign, saying, “Yes we use MSG, we don’t believe in organic food, and we don’t give a sh*t about gluten-free.”

That’s what you want to do, but definitely not what you should do!

Unfortunately, this type of reaction is not uncommon, and it’s occurring far more often thanks to chefs and restaurant owners venting on very public social media platforms. The outrage gets picked up by news outlets, goes viral, and ends up in articles like this explaining how NOT to handle customer service.

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10 Twitter Accounts That Will Make You LOL

angela

Most of us follow a variety of types of Twitter users who benefit us in several ways. You may follow real-time news aggregators to find out what’s happening in the world, your favorite businesses for deals and new product updates, or musicians for new music and free downloads. Thought leaders in any industry will offer their expertise and useful links relevant to their areas, and friends share what they’re doing or thinking.

Another category of users I follow are funny ones. While scrolling through my feed at work, something in the midst of news stories and photos of my friends’ lunches makes me burst out laughing. Laughter is great positive energy, and looking through these feeds last night gave me a serious case of the funnies. So, here are 10 accounts that, if you follow, will guarantee you that spur-of-the-moment LOL.

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